Slow Computers

Slow Computers

It Can Happen To Anyone

Recently Overwatch Technology discovered and removed ransomware before it locked high-value, confidential customer legal information, ultimately saving the firm a key client and a black-eye in the industry. This story happens every day.

The client found their computers were performing poorly with lagging response times. Their managed service provider couldn’t identify the actual problem. Employees were becoming increasingly frustrated and missing deadlines, while IT had a continuous gnawing suspicion that something was truly wrong, but they were unable to locate the problem with their existing services.

The client knew it needed external expertise to resolve the issue. To address it, they turned to Overwatch for an assessment. The assessment discovered over 200 viruses and malware on all of their 20 computers and 3 servers. Ransomware was on 1 of the computers that had high-value customer data. In less than 24 hours, Overwatch eradicated the malware & ransomware using best-of-breed security solutions, returning all machines to fully running states. Overwatch’s continuous monitoring and comprehensive services further discovered assets that had no protection, out of date switches and other fixes.